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HiveBots — Privacy Policy

Last updated: 28 April 2026

1. Who We Are

HiveBots PTY LTD ("HiveBots," "we," "us," or "our") is an Australian company that provides digital workforce software and related services. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and the choices available to our users.

Contact: [email protected]

2. Scope of This Policy

This policy applies to our website, our hosted services, and any Google integrations a user chooses to connect to HiveBots through Google OAuth.

If a user connects a Google account to HiveBots, this policy also explains how we access, use, store, and share Google user data in line with the Google API Services User Data Policy and the Google APIs Terms of Service.

3. Data We Collect

3.1 Contact Form and Direct Enquiries

When you contact us through our website or by email, we may collect:

3.2 Account and Service Data

When you use HiveBots, we may collect service related information needed to operate the product, such as account identifiers, workspace settings, service configuration data, task history, user prompts, outputs, and operational logs.

3.3 Google User Data

HiveBots only accesses Google user data when the user explicitly authorises it through Google's consent screen and actively uses a feature that requires that access.

Depending on the scopes granted by the user, this may include:

We do not access Google user data unless the user has granted the relevant permissions and triggered the relevant feature.

3.4 Website and Technical Data

When users visit our website or use our services, we may collect limited technical data such as IP address, browser type, device information, approximate geographic region, pages visited, referring URLs, timestamps, and service diagnostics. We use this information for security, performance monitoring, abuse prevention, troubleshooting, and product improvement.

4. How We Use Data

We use personal data and service data to operate HiveBots, respond to enquiries, provide support, maintain security, improve service reliability, and comply with legal obligations.

We use Google user data solely to provide the specific features requested by the user. This may include reading or summarising emails, drafting replies, managing calendar events, searching contacts, or analysing selected documents, spreadsheets, and files.

Access to Google user data only occurs when the user actively triggers a feature that requires it.

We do not use Google user data for advertising.

We do not sell Google user data.

We do not use Google Workspace API data to develop, improve, or train general purpose artificial intelligence or machine learning models.

5. Legal Basis and User Control

Where required by applicable law, we process personal data based on user consent, performance of a contract, legitimate business interests, and compliance with legal obligations.

Users control whether they connect a Google account to HiveBots. Users can revoke HiveBots access to Google data at any time through their Google account security settings. Users may also stop using connected features or request deletion of stored data by contacting us.

6. Data Sharing

We do not sell Google user data.

We do not share Google user data with third parties except in the following limited circumstances:

7. Data Storage and Security

We do not store Google user data such as Gmail messages, Google Drive files, calendar events, contacts, document contents, or spreadsheet contents as part of long term application storage.

We only store the OAuth credentials needed to maintain the authorised connection to Google APIs. These credentials are stored securely using encrypted credential storage and access controls appropriate to their sensitivity.

We use safeguards designed to protect personal data and credentials from unauthorised access, disclosure, alteration, or destruction. These measures may include encrypted transport over HTTPS, restricted administrative access, authentication controls, logging, and network protections.

8. Data Retention and Deletion

Because HiveBots does not store Google user data as long term application data, there is no ongoing retention of Gmail content, Drive files, calendar data, contacts, or document contents beyond what is needed to process the user's live request.

OAuth credentials are retained only while the user keeps the Google integration active. Users can revoke access at any time through their Google Account settings, which invalidates the stored credentials.

For privacy or deletion requests, users may contact us at [email protected].

9. International Data Handling

HiveBots is based in Australia, but some service providers or infrastructure used to operate the service may process data in other countries. Where this occurs, we take reasonable steps to ensure personal data is handled with appropriate safeguards.

10. Children's Privacy

HiveBots is not directed to children under 18, and we do not knowingly collect personal data from children.

11. Your Rights

Depending on your location and applicable law, you may have rights to access, correct, update, delete, or restrict the processing of your personal data. You may also have the right to withdraw consent where processing is based on consent.

To make a privacy request, contact us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will publish the updated version on this page and update the effective date above.

13. Contact Us

If you have questions about this Privacy Policy or our handling of personal data, contact us at [email protected].

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